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Why should I choose Laundry Town?

Good question. Here are your top 3 reasons. 1.) Value. We're are significantly lower priced than most all hotels and residences while maintaining the same level of quality (in some cases higher). 2.) Fast/Easy. Save time. Our entire process is streamlined for convenience. Schedule a pickup online anytime, then we'll pickup, clean, and deliver back. 3.) English/Communication. We have English speaking Customer Care reps ready to assist you.

Will my clothes be mixed with other customers?

No, never. For any wet cleaning aka laundry, no. For dry cleaning, maybe. Please keep in mind that is only for dry cleaning and it is an industry standard. No dry cleaner would run the dry cleaning machine only to clean a single person's items.

Beijing order form not working?

Here is the manual process for placing an order. Email the following information to contact@laundrytown.com Email Title: Beijing Manual Order First and last name? Building name? Building address? (inc. room #) Email? Phone number? Pickup day? By what time can you leave your clothes with the concierge/receptionist? (15:00 is cutoff) Order type? -Wash & fold -Dry cleaning (*3 days) -Wash & fold and dry cleaning How would you like your laundry separated? (for orders with wash & f...

Hot Water: How Hot?

For Bangkok, our normal wash temperature is about 30° degrees Celsius. Our range for hot water is 40°-90°, but we typically use 60°-90° for orders with hot water (a little hotter for lighter/white garments).

Business or Commercial Inquiries

Thanks for considering Laundry Town as your provider. To give you a quote, please answer the following questions. What kind of business do you have? Exactly what kind of service do you need? (regular washing?, do you also need pressing? dry cleaning? a combination?, etc.) What is your expected initial volume? How frequently will you need pickups? How many days after the pickup do you need your orders returned? What is your location? Any special requirements? What is your email address? ...

How Does the Extra Load Charge Work? (Bangkok and Beijing)

For orders in Bangkok and Beijing with the "Clothes already separated by bag" option selected. If you select the "Clothes already separated by bag" option under the question that asks you how you want your clothes separated, additional charges may apply for excess bags. By default, two loads are included for each order at no extra charge. The 3rd bag and up may be charged. This is because we have to use more washers, dryers, supplies, etc. for each extra bag. For example, if someone sends in ...

Shanghai order form not working?

Here is the manual process for placing an order. Email the following information to contact@laundrytown.com Pickup day? By what time can you leave your clothes with the concierge/receptionist? (11:59 AM is cutoff) How would you like your laundry separated? -All clothes can be washed together -Separate lights and darks First and last name? Building name + address? (inc. room #) Email? Phone number? Service speed? -Next day by 22:00 -Next day by noon (+50%) -Same day by 22:00...